Refund Policy

If for some reason your order did not show up or got damaged, we can issue a full refund or send another package at your request. If however, you received partial order, we will issue a full refund, and then charge your Credit Card again for the remaining balance (so you are fully refunded, and then charged only for the product(s) you received).

We will ask you to first allow 21 business days from the day the order was shipped. If after those 21 days, you have not recieve the package, or if you received notification by Customs that your package was on hold or returned to sender, please send us a ticket (Refund section) and we will take care of your request promptly.

Please Note : If you have any queries regarding your transaction, please contact us by sending a ticket (Billing section) or call us at one of the numbers below:

• Toll Free: 1-877-728-9479

• UK: 0808-2344055

• Australia: 61-290372969

• Direct Line: 1-212-863-9710